DARK JOURNEY TO YOUR SANCTUARY
Greetings, shadow dwellers and dark fashion connoisseurs of our Cheap Disturbia Store coven. We understand the anticipation that builds as your dark treasures make their journey from our sanctuary to yours. Our shipping rituals are designed to deliver your items with the care and mystique they deserve.
ORDER PROCESSING TIME
Once your dark pact is sealed with payment, our coven requires 1-2 business days to prepare your items for their journey. During peak seasons or mystical alignments, this may extend slightly, but we always strive for timely dispatch.
SHIPPING METHODS & TIMELINES
We offer two paths for your items to travel from our realm to yours:
STANDARD SHIPPING – $12.95
Your items will travel via DHL or FedEx, reaching your dark sanctuary within 10-15 business days after dispatch. This method includes tracking to follow your package’s shadowy journey.
FREE SHIPPING
For orders of $50 or more, we offer free shipping via EMS. This method delivers your dark treasures within 15-25 business days after dispatch. Tracking may be limited with this ancient postal magic.
DARK WISDOM: Shipping times are estimates and may vary due to customs inspections, weather patterns, or other mystical interferences beyond our control. We recommend the Standard Shipping method for time-sensitive dark rituals.
RETURNS & EXCHANGES IN THE SHADOWS
In the dimly lit corridors of our alternative fashion realm, we understand that sometimes a garment may not align perfectly with your dark aesthetic vision. This Returns & Exchanges policy serves as our guide to ensure your journey with us remains as seamless as the dramatic silhouettes we curate.
THE SHADOWED TIMELINE
We accept returns and exchanges within 15 days from the date you receive your dark treasures. To initiate this process, your items must be in their original condition – unworn, unwashed, and with all tags still attached like sacred talismans.
ITEMS THAT CANNOT RETURN TO THE SHADOWS
Certain mystical items in our collections cannot be returned once they have left our sanctuary:
- Final Sale Items: Marked with the eternal seal of clearance
- Intimate Apparel: For hygienic protection of our coven
- Accessories with Magical Properties: Particularly those from our Cryptoccult collection that have been ritually charged
- Custom or Made-to-Order Pieces: Crafted specifically for your dark essence
- Items from Limited Collections: Such as AfterDark Academia and Divine Romance limited releases
THE RITUAL OF RETURN
Follow these shadowy steps to return items to our realm:
- Commune With Our Mystics: Contact our customer service within 15 days of receiving your order at [email protected]
- Complete the Dark Covenant: Fill out the Returns & Exchanges template below and include it with your package
- Prepare Your Package: Place items in their original packaging, including all tags and protective enchantments
- Dispatch to Our Sanctuary: Ship your return to: Cheap Disturbia Store Returns
193 Woodridge Lane
Memphis, US 38104
THE ECHO OF REFUNDS
Once your return is received and inspected at our shadowy headquarters:
- Refund Timeline: 5-10 business days for processing after we receive your items
- Refund Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable, like echoes that cannot be recalled
- Exchange Process: Exchanges will be processed once we receive your return, with new items shipped according to your selected shipping method
DARK WISDOM: We recommend using a trackable shipping service for your return, as we cannot be held responsible for items lost in transit between realms. The cost of return shipping will be borne by you, the shadow dweller, unless the item arrived damaged or incorrect due to our mystical error.
RETURNS & EXCHANGES TEMPLATE
Include this completed template with your return package:
CHEAP DISTURBIA STORE RETURNS COVENANT
Date: _________________________
Order Number: _________________________
Full Name: _________________________
Email Address: _________________________
Contact Number: _________________________
Items to Return/Exchange:
1. Item Name: _________________________ SKU: _________________________
Reason: □ Size Exchange □ Style Not As Envisioned □ Damaged Item
Desired Exchange (if applicable): _________________________
2. Item Name: _________________________ SKU: _________________________
Reason: □ Size Exchange □ Style Not As Envisioned □ Damaged Item
Desired Exchange (if applicable): _________________________
Return Type: □ Refund □ Exchange
Original Payment Method: □ Visa □ MasterCard □ JCB □ PayPal
I confirm that all items are in their original condition with tags attached and have not been worn or altered.
Signature: _________________________ Date: _________________________
QUESTIONS FROM THE SHADOWS
If darkness clouds your understanding of our shipping or returns rituals, or if you seek guidance on your specific situation, our customer service mystics stand vigilant in our digital realm:
Email: [email protected]
Physical Sanctuary: 193 Woodridge Lane, Memphis, US 38104
May your dark fashion journey be ever aligned with your aesthetic spirit, and should shadows fall where light was expected, know that our coven stands ready to restore balance to your wardrobe sanctuary.