Greetings, shadow dwellers and dark fashion connoisseurs of our Cheap Disturbia Store coven. In the dimly lit corridors of our alternative fashion realm, we understand that sometimes a garment may not align perfectly with your dark aesthetic vision. This Returns & Exchanges policy serves as our guide to ensure your journey with us remains as seamless as the dramatic silhouettes we curate.
THE SHADOWED TIMELINE
We accept returns and exchanges within 15 days from the date you receive your dark treasures. To initiate this process, your items must be in their original condition – unworn, unwashed, and with all tags still attached like sacred talismans.
ITEMS THAT CANNOT RETURN TO THE SHADOWS
Certain mystical items in our collections cannot be returned once they have left our sanctuary:
- Final Sale Items: Marked with the eternal seal of clearance
- Intimate Apparel: For hygienic protection of our coven
- Accessories with Magical Properties: Particularly those from our Cryptoccult collection that have been ritually charged
- Custom or Made-to-Order Pieces: Crafted specifically for your dark essence
- Items from Limited Collections: Such as AfterDark Academia and Divine Romance limited releases
THE RITUAL OF RETURN
Follow these shadowy steps to return items to our realm:
- Commune With Our Mystics: Contact our customer service within 15 days of receiving your order at [email protected]
- Complete the Dark Covenant: Fill out the Returns & Exchanges template below and include it with your package
- Prepare Your Package: Place items in their original packaging, including all tags and protective enchantments
- Dispatch to Our Sanctuary: Ship your return to:
Cheap Disturbia Store Returns
193 Woodridge Lane
Memphis, US 38104
THE ECHO OF REFUNDS
Once your return is received and inspected at our shadowy headquarters:
- Refund Timeline: 5-10 business days for processing after we receive your items
- Refund Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable, like echoes that cannot be recalled
- Exchange Process: Exchanges will be processed once we receive your return, with new items shipped according to your selected shipping method
DARK WISDOM
We recommend using a trackable shipping service for your return, as we cannot be held responsible for items lost in transit between realms. The cost of return shipping will be borne by you, the shadow dweller, unless the item arrived damaged or incorrect due to our mystical error.
RETURNS & EXCHANGES TEMPLATE
Include this completed template with your return package:
— CHEAP DISTURBIA STORE RETURNS COVENANT —
Date: _________________________
Order Number: _________________________
Full Name: _________________________
Email Address: _________________________
Contact Number: _________________________
Items to Return/Exchange:
1. Item Name: _________________________ SKU: _________________________
Reason: □ Size Exchange □ Style Not As Envisioned □ Damaged Item
Desired Exchange (if applicable): _________________________
2. Item Name: _________________________ SKU: _________________________
Reason: □ Size Exchange □ Style Not As Envisioned □ Damaged Item
Desired Exchange (if applicable): _________________________
Return Type: □ Refund □ Exchange
Original Payment Method: □ Visa □ MasterCard □ JCB □ PayPal
I confirm that all items are in their original condition with tags attached and have not been worn or altered.
Signature: _________________________
Date: _________________________
QUESTIONS FROM THE SHADOWS
If darkness clouds your understanding of our returns ritual, or if you seek guidance on your specific situation, our customer service mystics stand vigilant in our digital realm:
Email: [email protected]
Physical Sanctuary: 193 Woodridge Lane, Memphis, US 38104
May your dark fashion journey be ever aligned with your aesthetic spirit, and should shadows fall where light was expected, know that our coven stands ready to restore balance to your wardrobe sanctuary.